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Technical Support
While every software program is designed to run smoothly, it’s reassuring to know that you can get help quickly when unexpected issues surface. Accessible six days a week via a toll-free 800-number, fax, and e-mail, ADP Lightspeed technical support is the most comprehensive in the industry. And it’s one of the key reasons why Lightspeed maintains a 99 percent customer retention rate.
Fast, efficient phone support
- Get fast help from experienced technical representatives.
- Get “hands-on” support: Our representatives can log in remotely to your system and fix issues with you, just as if they were standing in your shop.
Online diagnostic support tool
- Diagnose and solve nearly any software issue with our comprehensive, interactive support tool.
- Access this powerful tool anytime at www.psdealer.com.
Comprehensive hardware support
Our experienced Systems Support team can guide you through issues regarding:
- Lightspeed setup.
- Integration with printers and other hardware.
- Remote access.
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